PRIVACY POLICY

 

Effective Date: May 15, 2026

1. Information We Collect

When you interact with our chat widget or otherwise contact us, we may collect the following information:

  • Name and contact details (such as phone number and email address) that you voluntarily provide.
  • Information about the prescription medications you take or assistance programs you are interested in.
  • Messages, questions, and other content you submit through our chat widget.
  • Technical information such as IP address, browser type, and device information collected automatically when you visit our website.

2. How We Use Your Information

We use the information you provide for the following purposes:

  • To respond to your questions and help you identify prescription assistance programs you may qualify for.
  • To send SMS and email communications regarding your inquiry, available programs, enrollment steps, and follow-up support.
  • To improve our services and customer experience.
  • To comply with applicable laws and regulations.

3. SMS Messaging and Opt-In Data

When you opt in to receive SMS communications from Affordable Prescription Assistance LLC, you agree to receive text messages related to prescription assistance. Message frequency may vary, and message and data rates may apply.

Your mobile phone number, SMS opt-in status, and any consent information you provide will not be shared with or sold to third parties or affiliates for marketing or promotional purposes under any circumstances. This information is used solely to deliver the SMS communications you have requested.

You may opt out at any time by replying STOP to any SMS message. Reply HELP for assistance, or email info@affordableprescriptionassistance.com.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share limited information only in the following circumstances:

  • With prescription assistance programs, manufacturers, or nonprofit foundations, but only with your knowledge and consent, in order to help enroll you in a program you are interested in.
  • With trusted service providers who help us operate our website, chat widget, or communications systems, and who are contractually required to protect your information.
  • When required by law, subpoena, or other legal process.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

6. Your Rights

You may:

  • Request access to the personal information we hold about you.
  • Request that we correct or update inaccurate information.
  • Request that we delete your personal information, subject to applicable legal retention requirements.
  • Opt out of SMS communications by replying STOP, and opt out of email communications by using the unsubscribe link or contacting us directly.

To exercise any of these rights, email info@affordableprescriptionassistance.com.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

9. Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Affordable Prescription Assistance LLC
1100 Park Central Blvd, Suite 2500-E
Pompano Beach, FL 33064
Email: info@affordableprescriptionassistance.com