PRIVACY POLICY

Effective Date: 7/29/2024

This Privacy Policy describes how Affordable Prescription Assistance LLC, including its affiliates, subsidiaries, and related entities (collectively, “Company,” “we,” “us,” or “our”), collects, uses, and shares information when you visit our website, interact with our services, or communicate with us as a customer, lead, agent, contractor, or business partner.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Date of birth (if applicable)
• Insurance, healthcare, or service-related information (if voluntarily provided)

B. Business Information (Agents, Contractors, Partners)

• Business name
• Licensing information
• Contact details (phone, email)
• Performance and activity data related to services

C. Automatically Collected Information

• IP address
• Browser type and device information
• Website usage data (pages visited, time on site, etc.)
• Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our services
• Process applications, enrollments, or service requests
• Communicate with customers, leads, and business partners
• Send transactional, operational, and service-related communications
• Send marketing and promotional messages where permitted
• Distribute leads and sales opportunities to agents or partners
• Conduct training, onboarding, and compliance activities
• Improve website functionality and user experience
• Comply with legal, regulatory, and contractual obligations

3. SMS, Consumer, and Business Communications Consent

By providing your phone number and opting in through our website, forms, agreements, or other communication channels, you consent to receive SMS (text messages), phone calls, and emails from the Company.

This applies to both:

• Consumers (customers and leads)
• Business users (agents, contractors, employees, and partners)

Types of Communications

These communications may include:

• Appointment reminders
• Service updates and notifications
• Account-related messages
• Lead distribution and sales opportunities
• Training and onboarding communications
• Marketing and promotional messages

Message Frequency

Message frequency may vary depending on your interaction with our services and business activity.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message or emailing info@affordableprescriptionassistance.com

Help

Reply HELP for assistance or contact us at info@affordableprescriptionassistance.com

Consent Not Required

Consent to receive SMS messages is not a condition of purchase.

4. Agent, Contractor, and Partner Communications

If you are a licensed agent, independent contractor, employee, or business partner, we may use your contact information to communicate with you regarding:

• Lead distribution and sales opportunities
• Business operations and service updates
• Training, onboarding, and compliance requirements
• Performance tracking and account activity
• Internal marketing or growth opportunities

By providing your contact information in a business or professional capacity, you consent to receive communications via SMS, phone, and email as described above.

Opting out of certain communications may limit your ability to receive time-sensitive operational or sales-related information. For more information contact your account representative or agents@affordableprescriptionassistance.com

5. How We Share Your Information

We may share your information with:

• Service providers and vendors that support our operations (e.g., CRM systems, communication platforms such as Twilio)
• Licensed agents, affiliates, or partners as necessary to provide requested services
• Regulatory authorities or government entities when required by law

No Sale of Personal Information

We do not sell, rent, or share your personal information with third parties for their independent marketing purposes.

6. Data Retention

We retain personal and business information for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system or transmission method is completely secure.

8. Your Rights and Choices

Depending on your jurisdiction (including California under CPRA), you may have the right to:

• Access your personal information
• Request deletion of your information
• Correct inaccurate data
• Opt out of certain uses of your information

To exercise these rights, contact us at info@affordableprescriptionassistance.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Improve our services

You may control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Affordable Prescription Assistance LLC
1500 NW 62nd Ave Ste 404
Ft Lauderdale, FL 33309
info@affordableprescriptionassistance.com

1(866) 211-6171